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I bought a renewed 2019 5K iMac because it said it could be upgraded to sequoia. I have just finished set up and have not loaded any apps. When I try to upgrade it states there is not enough memory. Do I need a bigger SSD or???? Options?
[Re-Titled by Moderator]
iMac 27″, macOS 10.14
Hmm.. according to Apple your iMac can be upgraded to Sequoia.. your storage is either 1TB or 2TB… you’ll need 25 GB Free To install Sequoia… go to Apple-systems settings-general-storage.. this should tell you how much free space you have available… maybe run disk utility… purgeable space… maybe run EtreCheck and post the report here
John b
Hmm.. according to Apple your iMac can be upgraded to Sequoia.. your storage is either 1TB or 2TB… you’ll need 25 GB Free To install Sequoia… go to Apple-systems settings-general-storage.. this should tell you how much free space you have available… maybe run disk utility… purgeable space… maybe run EtreCheck and post the report here
John b
Sounds like that 2019 iMac has a split Fusion Drive.
see > About Fusion Drive, a storage option for some Mac computers - Apple Support
To fix it and make that iMac operate at it's full potential, you need to re-fuse the SSD and HDD.
So, after checking it does appear I have a "split fusion drive.". When the two drives come up on the screen, they are both named " untitled." Is this something that occurred during refurbishing, or is it just something that can happen. Should I send it back or will the instructions in the article take care of the problem? Excuse my ignorance of Apple machines. This is my first Apple after decades of pc's
Dennis
I tried to fix the split drive according to the suggested instructions, but my screens did not look quite the same as in the tutorial. So...because I thought I figured I had gotten a good deal on the computer, I reached out to a certified apple repair shop here in Oregon City, who charged me only $49.00 to fix the drives and upgrade to Sequoia. He also did a complete hardware check.
Thanks to all for sending me in the right direction!!
Dennis
No harm in trying to re-fuse the drives, then reinstall the macOS.
If it works, you should be presented with the setup screen.
If not, then you should return it and purchase something from a more reliable seller.
SU8160 wrote:
I reached out to a certified apple repair shop here in Oregon City, who charged me only $49.00 to fix the drives and upgrade to Sequoia.
You got a winner there. Don't let him get away.
You are right. There is a 1T drive, but the os is on an ssd drive, and it is that drive that is lacking in space to upgrade to Sequoia. Seems as though that drive should be larger.
Dennis
Glad to hear that the problem is fixed. You're welcome.
Unable to update my iMac to Sequoia with due to insufficient memory
