Can you return an express replacement to a Apple Store?

Just curious if you can return your express replacement to an Apple Store or do you have to use the mailer?

I would rather hand my product to a person than use the mail.

Thanks in advance.

AirPods Pro

Posted on Sep 26, 2024 03:59 AM

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2 replies

Allan Jones

Level 9

76,466 points

Sep 26, 2024 07:19 AM in response to redbird13

You really need to ask at the Apple store you plan to visit. Apple will not see your question in these user-to-user forums. We can find Apple documents about standard issue in Apple pages like this:

Shopping Help

but not regarding what special arrangement may be made on a store-by-store bais. And, as we are not employees, we cannot give you a binding answer.

Urquhart1244

Level 10

145,698 points

Sep 26, 2024 07:16 AM in response to redbird13

Please consult with the support staff about this.

Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Can you return an express replacement to a Apple Store?

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