AirPods 4 ANC - low call volume on MS Teams on Windows 11

have the same issue, disabling the mic is not an acceptable solution

Same issue for me - brand new AirPods. The volume is extremely low in MS Teams unless I use another device as a mic. I appreciate knowing the cause - but this is unacceptable.

I have been facing with the same issue with my brand new Airpods 4. I'm using MS Teams in daily basis and one of the reason I purchase Airpods was conducting meeting without any cable salad of other headphones. Surprisingly, I cannot hear anything during the teams meeting with Airpods 4. The volume must be set roughly around 10% or 15% of Airpods capacity. Apparently both parties (Apple and Microsoft) should deliver some immediate update. This is not acceptable!

I had the same problem with my new airpods 4 without ANC, ... took a lot of troubleshooting and here's what worked for me:

• Go to Device Manager
• Expand "System Devices"
• Find AirPods Hands-Free AG (Mine was labeled "Airpods Pro Hands-Free AG")
• Right click and open up "Properties"
• Click the "Driver" tab and "Disable Device"
• Restart PC and it works

More of a workaround and not a solution: While in a meeting, try opening the Teams Audio Settings and switch the microphone to anything else than the Airpods -> wait a few seconds. For me, this helped. You are not able to use the Airpods as a microphone in this case but at least the output volume increases.

I had the same problem with my new airpods 4 without ANC, ... took a lot of troubleshooting and here's what worked for me:

• Go to Device Manager
• Expand "System Devices"
• Find AirPods Hands-Free AG (Mine was labeled "Airpods Pro Hands-Free AG")
• Right click and open up "Properties"
• Click the "Driver" tab and "Disable Device"
• Restart PC and it works

Hi everybody, I just got my new Airpods 4 ANC, and immediately experienced the same issue with MS Teams. This is unacceptable. I tried all the suggestions and it simply doesn't help. I want to hear properly and I want others to hear me properly. I am not willing to compensate with microphone being switched to another device. Apple and Microsoft please fix this issue! This is an insult to us as your customers.

I'm facing same issue with Air pods 4 ANC, when using it with MS team (Windows 11), the voice is very low and can hear nothing

It is good to know how many people are commenting on this. Where are the Apple employees to chime in with an explanation and even better a solution....

I've noticed this strange thing. That slider is greyed and can't be moved. While I don't know exactly because on W11 Audio Mixer there are multiple "Microsoft Teams" (Probably one per window), but maybe that one is related to the problem

Hi guys it seems its resolved at least for me.

Please remove the pairing

open the airpods box

double tap

2seconds

double tap

2seconds

Double tap

this will reset your airpods (it seems with new firmware)

reconect to computer

Yeah, sorry. This system doesn't seem to put the replies with what you're replying to. If you click the "in response to" link above my first post, you'll see what I was replying to. My experience was slightly different. Here's what I did.

• Go to Device Manager (click the Windows start button and start typing "device manager" and you'll find it.
• Expand "Bluetooth"
• Find AirPods (not the "avrcp transport" one -- I don't know what that one does, but I didn't disable it)
• Right click and open up "Properties" -> "Driver" -> "Disable Device"
• Restart PC and it works

Has anyone found a fix?

Switching the microphone to a different input used to work, but as of late last week no longer works either.

I have tried everything I can possibly think of and have combed the web for every fix imaginable from restarts replacements and settings in device manager.

Really need to get this figured out for work, shocking it is such a known problem that won't get fixed.

No decent solution exist at the moment. This is Apple-Microsoft compatibility issue.

I’m still having trouble to believe such issue has not been solved yet. I’m probably going to return my brand new airpods and buy something that I can dial MS teams call in.