You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Camera black and frozen on FaceTime after IOS 18

Ever since I got ios 18, when I go on a FaceTime call and try to show my camera it doesn’t work and others can’t see and it’s just black and paused but when I go to regular camera my camera works fine it just doesn’t work on FaceTime

iPhone 12, iOS 18

Posted on Sep 24, 2024 9:54 PM

Reply
2 replies

Sep 26, 2024 10:21 AM in response to piratx

I don’t think it’s about permissions. My camera starts, I can initiate the call, but then it freezes. Then the call drops. I need to wait until it becomes black and then in a few seconds it starts again. Although sometimes just a system restart solves it.

I have noticed that if it’s a call with two or more people, it does not happen. It’s just when you are in one-to-one calls. On the other hand, the camera app works just fine.

Camera black and frozen on FaceTime after IOS 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.