audio messages no longer play after ios 18 update

After updating to ios 18, i can no longer play audio file messages from other iphone users. the message shows up as .caf and doesn't do anything when i select it. I tried the "pasting and sending it back to the sender" trick i saw, but that didn't work. I've tried turning phone on and off, toggling imessage off and on, and then rebooting again. I've tried turning wifi on and off after these steps as well and no luck.


this is happening in a group chat mixed with iphone and android users. the android user was able to listen to the audio message. Also, i can hear audio messages from android users. I haven't yet received a direct 1:1 audio message from another iphone user, so I'm not sure about that.

Any help is appreciated. thanks

iPhone 14 Pro Max

Posted on Sep 23, 2024 08:56 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

audio messages no longer play after ios 18 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.