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User profile for user: caseyperrin
caseyperrin Author
User level: Level 1
25 points

Stickers disappearing seconds after being added on iPhone Messages app

I bought a new Apple 16 yesterday and set it up. Stickers that i had previously were all gone which is not a big deal but when i go to add stickers it is created and either adds to the drawer for 1 second then disappears or is created and you cannot see it in the drawer at all. I have tried shutting down the app and re-opening, restarting phone, nothing seems to be working. i even tried creating a sticker from a photo i had previously and successfully set up on my old iPhone 12 but nothing seems to be working. Any help would be appreciated!! Getting super frustrated.




[Re-Titled by Moderator]

iPhone 16

Posted on Sep 21, 2024 8:14 PM

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User profile for user: henkew
henkew
User level: Level 1
10 points

Posted on Sep 23, 2024 3:23 PM

I am having this same problem. New stickers appear and vanish. All stickers from old phone are gone.

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14 replies
User profile for user: FlyingTiger1026
FlyingTiger1026
User level: Level 1
14 points

Nov 6, 2024 8:32 PM in response to caseyperrin

Their support team said “Thank you for patiently waiting. What I found out so far, through my research, is that we did receive similar reports about this issue and it has reached our engineering team. Glad to let you know that they are actively investigating this issue. We can't guarantee yet a specific date to when we can expect the solution but it may come in a form of a software update or a specific troubleshooting step.”

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User profile for user: Testingip12
Testingip12
User level: Level 1
20 points

Oct 9, 2024 8:49 AM in response to caseyperrin

Me too… I tried toggling show/hide sticker in settings and it had no effect, rebooting had no effect, prior stickers never show, a new sticker shows for one second then disappears. I tried clicking on the sticker while it is visible and nothing happens. I tried this in Messages and Notes and a couple other apps with the same behavior.

This is on 16.0 and 16.0.1 only on iPhone 16 series phones.

Older phones work just fine.

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Stickers disappearing seconds after being added on iPhone Messages app

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