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My iPhone 16 Pro Max's screen is getting scratched easily

Has anyone noticed the screen on the new iPhone 16 pro max scratchign easily? Had mine for 1 full day and already has a semi deep scratch and another scratch on it.


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 21, 2024 9:46 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2024 1:11 AM

I have more scratches in one day on the 16 Pro Max than I have on the 15 Pro Max in 1 year of use.

209 replies

Oct 9, 2024 6:58 AM in response to KaeBFly

I think the biggest issue is I've had the newest iPhone every year since the 5. I never buy screen protectors for my phones since the iPhone 10 because the glass is supposed to be the most durable. The 16 pro max is the first one that I've had any scratches on since owning an iPhone without a screen protector.

Oct 21, 2024 7:56 AM in response to Katana-San

What we are all saying is that a screen protector is needed for the iPhone 16 pro because this screen is far easier to scratch than on previous releases of the phone. 


We will all be using screen protectors once we get replacements as well. The point people are posting here is to let Apple and others know the screen is softer than it used to be. We see this as a durability problem because we didn't need screen protectors on older iPhones and now we do. That in itself is unacceptable and we want Apple to go back towards scratch resistance so we don't need to cover our phones in cases & unnecessary layers of glass/plastic.

Sep 21, 2024 9:56 AM in response to amosdj11

Every iPhone screen ever made can be scratched and every year, people come here after getting a new iPhone saying their screen scratched too easily. While the Ceramic Shield glass on iPhone (unfortunately named, in my opinion) can be scratched, it is significantly harder to break. And that is a trade off. No one has yet learned how to make glass which is harder to scratch and break at the same time.


This is why Apple installs screen protectors in-store every day and screen protectors are a multi-billion dollar business. Install a screen protector to avoid future scratches, which will likely hide whatever scratch you’ve now gotten. When I get a new iPhone, I put a screen protector on it, before I even turn it on to set it up.


Cosmetic damage is NOT covered by your warranty.

Oct 13, 2024 2:14 PM in response to amosdj11

Ditto here. Had a 13 Pro Max for years without a screen protector and only a few mild scratches here and there, and that's with dropping the phone a few times.


Responses saying "this happens every release, people should put screen protectors, blah blah blah" are posted by people who believe screen protectors are absolutely necessary. If they were so necessary, one shouldn't have to pay the additional $65 on top of a $1,000 phone. Get off your high horse. A screen protector shouldn't be necessary for users who take care of their screens.

Oct 8, 2024 3:20 PM in response to KaeBFly

As a former manufacturing engineer, I think that there is a few percentage which out below acceptable quality. Like when cut chips from large wafer, there is always something we have throw away. So to the people who are saying every new release, people are complaining. I guess they don’t think about quality. I am looking at two iPhone 14s (one work, the other I own), after two years of using I still see zero scratch. Yes I played the same game with my nails, still not scratches. I think we (who has scratches) got a sub-par yield from Apple

My iPhone 16 Pro Max's screen is getting scratched easily

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