Yes Oldoiler - they removed my post. I can see they edited yours as well. I'm really not sure what I said wrong in my post that caused them to remove it - nor the previous post by Allezrider too.
All I really wanted to say is that whoever has a determination to attempt to get the company to fix stubborn issues should appeal via the Feedback page (easily found if you search for it via your favourite search engine). Reports collated via that page are actually taken into account, so there is more chance of a fix if everyone reports bugs etc in that manner.
Hope that helps. Also hope this post doesn't get deleted as well........