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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

173 replies

Oct 21, 2024 5:20 PM in response to madslamared65

My music is working again but only after hooking back to my Mac, setting it to sync no music to remove any sign of it from my onboard library, then reloading all of my playlists onto the phone once it had been emptied out.


until then the only tracks that would play were, primarily, tracks bought off iTunes, with a handful of non-iTunes purchased songs, though **** of if I know what they had in common.


it went through two different stages as well this time for my collection disappearing prior to deliberately removing everything and reloading it onto the device:

1) not being present on the device at all, including all of my playlists disappearing after this morning’s sync where I tried to add ONE song from my Mac Apple Music library to the phone, leaving nothing but my iTunes purchases.

2) a second sync attempt that failed to load most of the missing music, ASIDE from the one new song and a handful of others, but somehow iOS Apple Music now displayed all the missing tracks and their relevant playlists again, but any attempt to play them would prompt a “not available in your region” error.


which again makes me think there’s a database corruption of some kind that is making it think in iOS 18 that music tracks which aren’t associated as being iTunes purchases under your Apple ID are, somehow, region locked DRMed songs? Even if these are songs you’ve ripped from your *own physical collection*


utterly bizarre and worrisome that at an OS level there can be this kind of lockout of our own local files; even other music apps that use the onboard storage library didn’t have permission to play them.


again: all on an iPhone 12 Pro running the latest public build of iOS 18

Oct 22, 2024 3:28 AM in response to madslamared65

Apple keep removing my replies. I've spoken to support AGAIN today and they've said they've 'logged it with the tech team', which I don't believe.


As I said in my previous message that apple removed. Since updating to latest update of iOS 18, my AirPods no longer work with Music on my iPhone. It just produces this horrible hissing crackling noise.


They really need to sort this out because if it's not rectified by the end of the month I'm cancelling my subscription.

Oct 22, 2024 5:26 AM in response to FreekM

Naturally, like everyone on here, I “hope” they have fixed this. It’s concerning that many of us seemed to have experienced different problems. That leaves me wondering exactly what it is that they may have fixed. This blunder and then the failure to confront the problem more openly have left me questioning my devotion to Apple devices and their ecosystem.

Apple Music issues after iOS 18 Update

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