Apple Classroom - Screen shows "Lock Screen"

Apple Classroom - Screen shows "Lock Screen" when

A couple of students in my Apple classroom class only ever show up as "Lock Screen" in my class view. Their Bluetooth is on, we've tried removing them from the class, rebooting their machines, and then re-adding but still no luck. All devices are on the same OS and have the same MDM settings.


Anyone ever ran into this issue and have a solution?


I am attaching a screenshot of what I see. Thank you in advance!

Posted on Sep 17, 2024 08:44 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Classroom - Screen shows "Lock Screen"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.