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AirPods connection issues after iOS 18 Update


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[Re-Titled by Moderator]

iPhone 15

Posted on Sep 16, 2024 7:02 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2024 2:09 PM

This issue is genuinely ******* me off. I’ve spent way too much money with Apple for my devices to keep having unresolved issues. Ever since I updated to iOS 18, my AirPod pro 2’s disconnect multiple times a day when I’m using them. And of course customer service is no help because they just want me to follow a series of steps that I have already done 100 times.

61 replies

Nov 6, 2024 7:38 AM in response to ricardogargansolo

I recently updated my phone to iOS 18. As soon as I tried connecting my AirPod Pro 2's to my phone it would not connect. I clicked 'Forget Device'. That was a nightmare. I tried resetting the AirPod's by holding down the button on the back- did not work. I opened the case top and my phone recognized them but 'Connection Failed'. Finally, it connected to my phone but when I was using them they disconnected every 3-5 minutes. Once it disconnected, it would pause my music/video then quickly reconnect to my phone but would not continue to play the music/video. Very frustrating since I've only had them for less than a year and maybe used a handful of times. Hoping there is a new update for these problems soon!

Nov 12, 2024 11:55 PM in response to ricardogargansolo

I had the same issue. Some background, i even gone to Apple Store and they diagnosed that the case is updated with the new firmware but the AirPods isn’t.

They were not able to help but declared my AirPods is dead. I am disappointed as this coincides with the refresh of their new iOS and new firmware. I suspect they have killed many of our AirPods thru the process.


The customer service team was kind to give me a replacement for 140 sgd, we can get a brand new AirPods for 199 here. This rub salt to the wound for me.


just real disappointed about this outcome, and especially I feel the AirPods didn’t work after iOS release and diagnosis pointed towards my AirPods and case having different firmware

Oct 15, 2024 1:58 PM in response to ricardogargansolo

I have another issue with my AirPods after iOS 18 update! Both AirPod are able to connect through Bluetooth and show battery but cannot play sound together when I try to listen to a call or music, only one AirPod is able to play sound at any time: if I take either side out, the other side will work if I replay the music, but once I put the AirPod back into my ear, they cannot work together. I’ve already tried resetting the AirPod connection. (The #1 AirPod is now renamed to be #3 on my device list). What else can I try?

Oct 20, 2024 3:16 PM in response to ricardogargansolo

I’ve been having this issue with my airpod maxes on my iPad ever since I updated it to 18.0.1. My airpods won’t duel connect with my iPad and any of my other devices, its bluetooth is always freaking out, and my ipad overall has been extremely glitchy; enough to the point where I am considering getting rid of it. I am so sick of these problems ever major update and as a student I don’t have time for them

AirPods connection issues after iOS 18 Update

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