My Apple Watch recently had an update. Now, when I put it on its charger the green lightning bolt comes on but it is losing charge. It has gone from 42% to 37% while on the charger. I have re-booted the watch by pressing both buttons, but it continues to lose charge. How can I fix this?
Apple Watch Series 6, watchOS 10
If it shows the green lighting bolt and still is not charging, try these tips, if you haven't already:
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If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips:
* If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger's position. Adjust the charger to a different angle, or lay it completely flat, to make sure that its magnets align with the magnets in your watch. If you have Apple Watch Ultra or later and it won't connect reliably with these charging devices even when they're lying flat, try removing the watch's band before placing the watch on the charger.
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copied from: If your Apple Watch won't charge or it won't turn on - Apple Support
To rule out a hardware issue, try to charge it using the Apple Watch charging cable and adapter.
Did you check the battery health in Settings/Battery on your watch? If it is below 80%, your battery needs to be replaced.
If you do not have the original Apple Watch charging cable and adapter anymore, visit an Authorised Apple Service Provider next to your place and see if you can test one of the Apple Watch chargers.
I'm afraid, unless you can test the original charging cable and adapter, and/or get your watch diagnosed by Apple or an Authorised Apple Service Provider, there is no more troubleshooting that can be done.
The official Apple Support could diagnose the watch online, but I don't know if this is possible, if it loses battery life that fast and can not hold a charge.
Are you using the original Apple Watch charging cable and charging adapter?
Has the battery ever been replaced by Apple?
No, I am using a Belkin charger that I have used with no problem until now for over a year. The battery has never been replaced by Apple.
Is it jailbroken?
No! Why would you ask?
BTW battery health is 89% according to settings in the watch.
The battery health is 89%. The watch indicates that it is charging correctly (by way of a green lightning symbol), so the charger is presumably not the issue.
Any 3rd party apps or widgets installed, that may run in the background, consuming battery power?
Any other devices being charged by the Belkin charger at the same time?
No, and I removed the other devices and the problem did not go away.
It is not losing charge fast at all. It is just not charging.
Apple Watch not charging but has green lightning bolt
