Emails disappearing on Mac Mail

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Level 1

5 points

Emails disappearing on Mac Mail

Hi

Could someone please help me - my emails are disappearing from my inbox after a few days and I have no idea why? - I've checked my mail preferences and i have not set them to be deleted (they're not in my trash folder anyway) - they've disappeared altogether - I have set up my email accounts on my iphone as well - and they also disappear

A bit of context - I have two email accounts - one personal and one business one - emails from both accounts are disappearing on my home desktop - however they do no disappear on my work mac

any help would be really appreciated - thanks!

iMac (M3, 2023)

Posted on Jul 21, 2024 08:55 PM

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Answer 1

BDAqua

Level 10

250,001 points

Jul 22, 2024 08:58 AM in response to SammyG67

Ouch.

Have you run Disk Utility's Disk First Aid on all connected drives?

In Disk Utility>View, select Show all Devices, highlight the top left entry.

Run Disk First Aid on all items in the left panel, from top down.

Are you running any VPN, Anti-Virus, or Cleaning apps?

We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community

EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/

Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community

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Emails disappearing on Mac Mail

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