Unable to Factory reset Homepod V1

Question

Unable to Factory reset Homepod V1

I have a Homepod V1 and when plugged in there is only a white spinning wheel that will appear when you tap.

I have attempted the troubleshooting steps of removing the homepod from the home app, unplugging homepod for 10 sec, plugging back in, waiting 10 seconds and holding down and the white spinning wheel turns red, after this point I can hold for over 30 seconds with no change, no notification from Siri that the device is resetting.

Any other suggestions, again this is a Homepod V1

HomePod

Posted on Jul 19, 2024 6:00 AM

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Answer 1

Vancouver22

Level 8

36,776 points

Jul 20, 2024 10:18 AM in response to dobiwankenobi

Try the hard reset again but this time unplug it for over 24 hrs first, plug back in and do the following:

Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
Wait 10 seconds, then touch and hold your finger to the top of HomePod.
The white spinning light will turn red. Keep your finger down.
Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.

After you reset HomePod, you can set up HomePod again.

Reset HomePod or HomePod mini - Apple Support

I can’t guarantee this will work though.

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