Apple Music from Microsoft Store breaks display

I am using an HP ZBook 15v G5 with Windows 11. When I open Apple Music as installed from the Microsoft Store, my display turns black. I am using an HP Thunderbolt G2 dock and a dual 4k monitor setup. I have to restart the computer to make it work correctly. My primary display is plugged in via DisplayPort to the HP dock which is plugged into the HP ZBook 15v G5 using the Thunderbolt 3 USB-C port. My secondary display is plugged into the laptop using HDMI port.

Posted on Jul 15, 2024 12:11 PM

Top-ranking reply

landohatch

Level 1

8 points

Posted on Aug 13, 2024 04:15 PM

I have the same issue using the same HP docking station. My right monitor goes black whenever I launch Apple Music. I have to unplug the dock from my pc and plug it back in, then restart Apple Music to get it to work. For some reason it usually works fine after doing this until the next time I start Apple Music.

Wish there was a fix for this. I've tried playing with graphics settings and updating drivers with no luck.

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Apple Music from Microsoft Store breaks display

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