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Apple Business Connect - Unable to Update Business Details

When trying to update my business information in Apple Business Connect, I am getting an error that says "Unable to update location: This location couldn't be updated based on the information provided".


This issue is connected with the website entered into the location which gives the error "The website has an IP address that couldn't be reached". Our website is up, functional, and always allows traffic from most countries with the exception of Russia and a few others (due to DOS attacks).



Posted on Jun 19, 2024 3:51 PM

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2 replies

Jun 26, 2024 4:54 PM in response to Elecruiser

No great solution yet. What I've done in the meantime to temporarily bypass this is switch our website from our actual retail site to our Facebook page. This seems to have worked thus far. Apple support has stated that this issue is being escalated within internal channels to see why our regular site is throwing errors.

Apple Business Connect - Unable to Update Business Details

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