Apple ID Username and Security Concerns

Hi everyone,

I recently received the following email from Apple:


Dear [My real name here],

The following changes to your Apple ID, [my Apple ID username, not in email format], were made on 19 June 2024 at 16:14:49 GMT+8:


Apple ID Email address(es)


If you did not make these changes, or if you believe an unauthorised person has accessed your account, you should change your password as soon as possible from your Apple ID account page at https://appleid.apple.com.

Sincerely,

Apple Support


Some facts:



The strange thing is that my Apple ID in the email seems to be a very old ID created years ago, and it's not in the email format; it's just a username. The email is verified by Google as coming from Apple and my real name is on it. I don't remember which email was associated with that username.

I checked the account associated with the email where I received the notification, and everything looks OK there.

Does anyone have any ideas on how I can log in using only my username, or is there anything specific I should be looking for?


Any help would be greatly appreciated!

Thanks

MacBook Air (M3, 2024)

Posted on Jun 19, 2024 05:07 AM

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Similar questions

1 reply

Jun 19, 2024 05:31 AM in response to saintexupery

Two scenarios. It is real, or it is phishing. No simple sure way to tell which it is since phishers have gotten so good. The best way to check is to work your way out from your account, not from the email in. The links look real but it could be the forum software is making them look that way. It could be your information was from a database that hasn't been updated in a long time.


FAKE

If ever in doubt about a communication’s authenticity, use an independent way through Apple's own resources for checking what the communication claims. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:


About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support


About Gift Card Scams --> About Gift Card Scams - Official Apple Support


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to use an Apple resource you know is valid to independently verify what the message is claiming. Go to a support article page on apple.com and use the instructions in the article to verify though Apple itself, or use an Apple device feature such as Settings or an Apple app. To ask Apple start at this web page: Official Apple Support


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*. - Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address* However, having your actual name is not proof this isn’t phishing. Compromised databases may have your name and address in them.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address. "Apple email related to your Apple ID account always comes from appleid@id.apple.com." - About your Apple ID email addresses - Apple Support

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database. If you are unsure, contact Apple using a link from the Apple.com web site, not one in an email.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. March 2018 post by Niel There was a fraudulent order on my apple … - Apple Community - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is in response to a request from you to have them call you.


* Exception: I got email saying my ID is expired! Does… - Apple Community


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


REAL

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support





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Apple ID Username and Security Concerns

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