User profile for user: maurya49
maurya49 Author
User level: Level 1
7 points

Vimeo videos are not playing on safari browser

Some of the videos are not working on safari browser iphone ( iOS version > 15). I am getting error occurred and it display blank grey page while opening Vimeo video urls.

iPhone X, iOS 16

Posted on Jun 18, 2024 10:08 PM

Reply
Question marked as Top-ranking reply
User profile for user: maurya49
maurya49 Author
User level: Level 1
7 points

Posted on Jun 18, 2024 11:29 PM

Okay, so is there any way to find the issue what causes this because I have more than 500 videos like this and due to my iOS clients are not able to view the content.

View in context

Similar questions

10 replies
User profile for user: maurya49
maurya49 Author
User level: Level 1
7 points

Jun 20, 2024 06:51 AM in response to maurya49

Hi everyone,


Vimeo has acknowledged that the 'Player Error' on mobile browsers is their issue. Here’s their response:


---


**Reply from Vimeo:**


Our Video Specialist team understands you are experiencing the 'Player Error' on mobile browsers. We apologize for the trouble.


Our developers are aware of this issue and are actively working to fix it. We appreciate your patience as we resolve this problem.


We will reach out to you once the issue is resolved.


---


Thank you for your understanding and patience.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Vimeo videos are not playing on safari browser

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up