Voicemails deleted with new update

After the recent iOS update looks like my voicemails were deleted as I know I had some before the update. Anybody else with this issue and tips on how fix it?

Posted on Jun 5, 2024 09:38 AM

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3 replies

Jun 9, 2024 12:13 PM in response to xteep

I had the same issue after updating to OS 17.51 - all old voice mails disappeared.


Contacted Apple tech support, and here's what they recommended:


"Let's try to reset network settings on your device so please Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.


Resetting network settings resets Wi-Fi networks and passwords, as well as cellular and VPN settings that the customer has used before."


This restored my old VM's that were previously missing. Hard reset my phone 2x, that did not help (prior to contacting Apple).


Verizon is our carrier and they do not allow you to see/view/hear voice messages. My phone was also backed up via iCloud, but apparently VM's not stored there.


Good luck.

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Voicemails deleted with new update

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