You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my classic 6th Gen iPod when iTunes freezes

How do I reset my classic 6th gen iPod? It will not sync anymore and freezes iTunes when I plug it in. I hold the Menu and Center button for more than 10 seconds but it eventually comes back up in the same state it was in. Any ideas beyond dropping it on the floor a couple of times ;-)?



[Re-Titled by Moderator]

iPod Classic

Posted on Jun 1, 2024 4:05 PM

Reply
6 replies

Jun 9, 2024 1:55 PM in response to DaveLeno

Personally, I wouldn't worry about the songs that are on it.


Even if anyone else could read and even make copies of those files, there will not be any specific information in them that you need to be concerned about. The reason for wiping an iPod prior to selling it or giving it away (as recommended by Apple) is two-fold:

    1. a seller is not permitted to sell or give away copies of music that they have purchased as this would be an infringement of copyright laws. However, if the iPod cannot be wiped due to a defect, it would be unreasonable to expect the seller to delete the music. But if it's broken, the buyer (or recipient) would not be able to make use of the music anyway
    2. certain models of iPod, such as the iPod Touch can (and therefore may) contain information of a personal nature, such as saved passwords to certain accounts, including the seller's Apple account, bank account, email and notes containing personal information etc. This sort of information is not held on an iPod Classic


If you have any concerns at all about anyone having access to your accounts via an old iPod, change the passwords for those accounts on your new devices. That would lock the old device out of the account.

Jun 3, 2024 6:26 AM in response to the fiend

I was just kidding but it looks like it wouldn't hurt it any further. When I ran diagnostics while trying to sync it the first time, they looked reasonable (I was told by someone on this site who knows about these things). But I ran them again yesterday and there were something like 32,000 reallocations and many pending. So I think you're right that this is toast.


Thanks for your help with this.

How do I reset my classic 6th Gen iPod when iTunes freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.