Help! USB ports glitch after OS 13.6.7 upgrade

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Level 1

10 points

Help! USB ports glitch after OS 13.6.7 upgrade

Two days ago I updated my iMac 27 to OS Ventura 13.6.7, and my iMac has not been the same. It randomly freezes and now, at least seven or eight times in the last 24 hours, the USB ports suddenly stop working (the

Magie Trackpad II stops as well).

My connected external drives give me the message that they have not been properly removed, and the keyboard stops responding. When this happens, I have no other remedy but to use the power switch to do a forced shutdown. When I press the button it brings up the "Are you sure ... " screen - indicating to me that there is no other issue except that the ports have stop responding.

This is obviously a glitch in Ventura 13.6.7. Please address it quickly, as this is maddening. It actually happened as I was composing this post, so I'm on my laptop right now.

iMac 27″ 5K, macOS 13.6

Posted on May 24, 2024 9:47 AM

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Answer 1

Top-ranking reply

Ohiowordguy Author

Level 1

10 points

May 27, 2024 11:20 AM in response to Old Toad

Yes, my mistake. Ventura.

I reinstalled the OS after starting in Recovery mode, and the problem has not repeated itself. Based on that, the only thing I can conclude is that I encountered some type of install glitch the first time

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Answer 2

Old Toad

Level 10

215,142 points

May 27, 2024 10:32 AM in response to Ohiowordguy

Actually, the 2017 iMac can't upgrade to Sonoma. Ventura is the latest system it can run. The 2020 iMac can upgrade to Sonoma. Which do you have?

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Try the following: download and run Etrecheck.

Copy the report

and use the Additional Text button to paste the report in your reply.

Then we can examine the report and see if we can determine the cause of the problem.

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Answer 3

May 27, 2024 5:38 AM in response to Ohiowordguy

well i am having this problem also plus apps won't open when i want them to. my usb drives do not show up when connected and if they do they disconnect often. slow like a turtle... when trying to organize a usb drive it constantly makes me leave the program before i can delete or copy or rename then the file moves and when i find it again it wont let me rename unless i exit the program.. i wish i never upgraded to ventura and now i cannot reformat to go back to the os that shipped with this mac which was high sierra/ i have an imac 2017 and i believe i cannot upgrade to sonoma so i guess i am litterly fuckied

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Answer 4

May 27, 2024 5:42 AM in response to davidthecatclooch

there are more problems also with this ventura a lot i cannot remember as of now but i keep getting error 404 no internet connection bla bla bla apple is f u c k ing us around more so now than in past... like unsupport for machines three years old when i have a macbook pro 2007 working great but i can't use it as there is no support for it and i cannot upgrade the browsers as it says el capitan can't be updated/// here i got a good working machine and because apple is greedy and wants us to spend more three thousand dollars when our 2500 dollar machine is still running something needs to stop apple from screwing us

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