Track Apps to request to track is grayed out

Under Privacy and security the ask apps to request to track is grayed out for some reason. Ive read other solutions such as sign out of media and purchases but thats only a temp fix. I met all criteria im over 18, the device isnt managed by a school or business. And my apple wasnt created 3 days ago

Posted on May 16, 2024 10:17 AM

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3 replies

May 16, 2024 10:24 AM in response to jg2982

Check these possibilities:


● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Track Apps to request to track is grayed out

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