iPhone app tracking

Why am I unable to turn on app tracking on iPhone? Tracking is grayed out and I’m unable to toggle it back on. It was on, and somehow it got turned off (Not by me) and I can’t turn it back on.

iPhone 13, iOS 17

Posted on May 16, 2024 08:48 AM

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Question marked as Top-ranking reply

Posted on May 16, 2024 09:51 AM

I just contacted Apple and they are aware of this issue, have no fix, and no idea when it will be resolved

9 replies

May 16, 2024 09:00 AM in response to Edie999

This has been reported when age information has not been provided with your Apple ID account. This is due to an increased effort in protecting minors from being tracked. I would suggest contacting Apple directly to get the issue resolved, as you are likely not going to be able to do it on your own, unless it is a screen time restriction that has been suggested.

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iPhone app tracking

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