How can I fix the extremely low volume issue on Apple Music for LG G3 TV?

I have just downloaded the Apple Music App on my LG G3 as I was curious to hear the Dolby Atmos tracks that I can't get on Spotify. The volume is EXTREMELY low compared with the same volume level for a Dolby Atmos movies or indeed switching to the Spotify app on the TV on the same song and is twice as loud. This indicates this is an issue with Apple Music. Is there are a way to troubleshoot this issue?


[Re-Titled by Moderator]


OLED65G2PSA,

Posted on May 3, 2024 09:00 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2024 02:01 AM

I fixed it by turning it off in the Apple Music app itself. There should be an option in the settings.

31 replies

Jun 11, 2024 06:30 AM in response to ScottySiglap

Hi Everyone. I have followed Apple up on this issue again and I have received no further follow up. This is despite having helped them to simulate the issue again and provided several video proofs with a DB Meter for their engineering teams which demonstrates the issue and volume variances between Streaming Music and Video Apps. Needless to say I have cancelled my Apple Music subscription trial... If you want Atmos music via your LG TV, Apple Music is not your solution.

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How can I fix the extremely low volume issue on Apple Music for LG G3 TV?

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