Send-arrow mail greyed out/ May 2024/

I am not able to send e-mails using the Mac Mail app on my desktop. I tried sending from an e-mail adres other than iCloud but the arrow remains greyed out. I recently updated the system and it is running now Ventura 13.6.6. How do I solve this?

iMac 27″, macOS 10.12

Posted on May 1, 2024 09:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2024 08:55 AM

Hey Totoabaman, refer to the links below to check if they may be of some help to you:



2 replies

May 7, 2024 10:05 AM in response to Totoabaman

If all else fails give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Send-arrow mail greyed out/ May 2024/

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.