Touch ID issues since IOS 17.4.1
Since updating my iPad to IOS 17.4.1 my Touch ID had stopped working. Anyone got any ideas? Can no longer make purchases. Any help greatly appreciated
iPad Air
Since updating my iPad to IOS 17.4.1 my Touch ID had stopped working. Anyone got any ideas? Can no longer make purchases. Any help greatly appreciated
iPad Air
1) Check your TouchID settings:
Settings > TouchID & Passcode > [Use FaceID For] Wallet & ApplePay - set to ON
2) Check your Wallet & ApplePay settings:
Settings > Wallet & ApplePay > [Payment Cards] - check that you have added at least one Credit Card
3) Check your Safari Settings:
Settings > Safari > [General] Autofill >
They checked everything out then advised me to log out of media and purchases wait 15 seconds and log back in. This seemed to resolve the issue. Thank you for all your help
I have the exact same issue. I had to update my phone to activate a new Apple watch and now I cannot do anything because I had turned on the stolen phone feature and the touch ID does not function. The touch ID worked very infrequently before, but now it does not work at all. So now I can't even activate the watch and I can't even use passwords,make purchases, etc... Not cool. And apple support was of zero help. I have no idea what to do now.
I have tried this and it’s still not bringing up Touch ID when trying to make a purchase
tiggerssprings wrote:
I have tried this
Excellent. What did Apple Support tell you when you contacted them?
You’re welcome. Enjoy your iPad.
Touch ID issues since IOS 17.4.1