IOS 17.4.1 Cellular Data 5g/LTE Network Issue

Question

IOS 17.4.1 Cellular Data 5g/LTE Network Issue

IOS 17.4.1 was installed automatically overnight. Cellular Data now no longer works, no 5g/LTE Network access.

-All resets and Settings changes have been tried.

-No Internet connection. When opening Safari, prompted "Turn on Cellular Data", Cellular Data is on.

-iMessage not sending, I can no longer select my provided phone number in Settings>Messages>Send & Receive. (Spinning wheel when checked)

-In the top left, my cellular provider and Bars of service are there, but the 5g/LTE symbol blinks and turns off/on sporadically.

-I am able to send/receive cellular text messages, but all incoming calls go strait to voicemail, and all outgoing calls go strait to Call Failed.

iPhone 14, iOS 17

Posted on Apr 8, 2024 07:51 PM

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Answer 1

Top-ranking reply

NickP2112

Level 1

8 points

Apr 9, 2024 08:31 AM in response to AnthonyTony123

Same problem. Spent hours on the phone with AT&T, new eSIMs, Reset Network Settings, reboot, and hard reset, and nothing works. After reboot, Settings, General, About will prompt for "Carrier Settings Update", but it never completes.

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Answer 2

WheelieNick

Level 8

45,431 points

Apr 9, 2024 02:09 AM in response to AnthonyTony123

Have you tried to install a carrier settings update?

Make sure that your device is connected to Wi-Fi or a cellular network.
Tap Settings > General > About.
Follow the onscreen instructions to install your carrier update.

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Answer 3

Apr 23, 2024 12:13 AM in response to AnthonyTony123

Same problem. And I cannot update carrier settings, because the alternative doesn't even come upp when I go to General > About.

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Answer 4

Apr 30, 2024 06:30 AM in response to AnthonyTony123

I have exactly the same issue, have tried absolutely everything, even went to an apple store without any luck. They were not able to help (no surprise)

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