Pictures taken with front camera when sending them through WhatsApp turns upside down

Pictures taken with front camera when sending them through WhatsApp turns upside down with a weird banner. If taking the pictures with front camera directly from WhatsApp, it has no problem. It happens when I send the pictures those are taken from front camera of iPhone.

Posted on Apr 6, 2024 08:56 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2024 03:13 AM

Unfortunately the camera settings changes do not solve the issue. I tried changing them. Same problem.

12 replies

Apr 23, 2024 03:14 PM in response to RoulaH

And update for you. I reached out to WhatsApp with this issue. After 8 messages from them, I realized that they don’t know what’s happening either. They recommended to redownload the app. Didn’t fix the issue. They recommended to turn the phone off and back on, still not fixed. It’s been mumm from them after that recommendation.

Apr 23, 2024 05:37 PM in response to RoulaH

Have the exact same issue and yes, it's not a problem from the the phone itself or the camera app settings, it's specifically a problem with WhatsApp. Have tried sending same pic through ig and other apps with no issue, only WhatsApp. Also, as stated above turning phone on and off, or reloading WhatsApp won't fix the issue, probably a glitch from their latest version.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pictures taken with front camera when sending them through WhatsApp turns upside down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.