WhatsApp Broken on Both Phones After Using Move to IOS

I got a new iphone and used the Move to IOS to transfer from Android to IOS. I selected whatsapp and it did it's stuff. However when I try to use whatsapp on the iphone I have to enter my phone number and I get the error message "WhatApp is temporarily unavailable. Please try again in 5 minutes"


I now also get exactly the same error message on the android phone.


Waiting 5 minutes (or more) makes no difference.


In summary at the moment I have no access to WhatsApp on either phone and all my messages are gone.


Any ideas?

iPhone 11 Pro, iOS 17

Posted on Apr 3, 2024 11:52 AM

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10 replies

Apr 3, 2024 12:14 PM in response to riki37

I'm completely stuck, it seems to have put my WhatsApp account into some corrupted state, I no longer have WhatsApp working on either phone, all my previous messages are gone as I can't get past the verify the phone screen. There is no ability to contact any helpdesk with this stuff so I may have lost the ability to use WhatsApp indefinitely which would be a pain

Apr 3, 2024 01:26 PM in response to SteveMac60

Mine is iPhone 14 too. I’ve tried every solution under the sun the last few hours and nothing has worked. I’ve sent several messages to WhatsApp via their email address. It feels like the account is locked out or some reason. I used the iPhone to iPhone direct transfer and was never sent a verification code as per the instruction so wonder if this also the problem. My new phone has a different number on the sim so also think this might be causing another problem but no idea how to get around this and I’m finding no useful solutions googling either!

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WhatsApp Broken on Both Phones After Using Move to IOS

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