ios update removed voicemail

The voicemails are STILL ON THE VERIZON SERVERS. i can check using my phone.


simple question -- how do i get them from the verizon servers back to my phone?


This is Apple's fault. something in the update intentionally -- by design or bad programming -- removed the saved voicemails from my device.


verizon does not know how to get them moved back and referred me to Apple -- as they should because it is apple's fault.

iPhone 14 Pro Max

Posted on Mar 12, 2024 01:19 PM

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6 replies

Mar 12, 2024 02:04 PM in response to aapriori2014

That’s the problem with having more than one discussion thread on the same subject. If you are going to start another thread include a link to the previous thread. there are thousands of post a day, so the chance of someone tying threads together without some hint are slight.


if you are expecting help from Apple this is not the place; this is a user to user forum with no direct participation from Apple.


coming back to your problem, apparently your iPhone isn’t syncing to the Verizon voicemail server, which is why the voicemails disappeared from your iPhone. So that’s the problem you have to troubleshoot. As you said you have cellular data on in the other thread, that is not the problem.


if you open the phone app, do you see the voicemail button? If you do, what do you see if you tap on it?


Have you been asked to update carrier settings? If not, or if you haven’t, go to Settings/General/About and let it sit for up to 30 seconds. If there is an update you will be asked to install it.


is your cellular data working? If you turn off Wi-Fi can you still access the internet with a browser or the Speedtest app?


something else that can interrupt communication is VPN. Do you have VPN installed? If you do, delete the VPN profile.



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ios update removed voicemail

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