Level 1

64 points

How can I stop HomePod mini from playing music automatically?

I have just bought a homepod mini last week. However it is troubling me as it played music spontaneously and unexpected from time to time.

After adding the homgpod using default settings, on Monday, I was working remotely on my job when the homepod mini suddenly started playing music. I was not listening to any music or video, since I prefer silence when working on more challenging tasks. My husband was not at home either. Luckily I was not on an office metting. How embrassing it could be otherwise?

Then again on Wednesday, at about 5am in the monrning, the homepod started playing music at a loud volume by itself, again. Everyone was in a deep sleep. My husband was woken up and walked to the living room to turn it off.

We have no pets of any sort and no automation for playing music. My husband was irritated. He uninstalled the entire Apple Music and iTunes from his phone.

Does it mean the device is malfunctioning? Is there a way to disable music permanently?

[Re-Titled by Moderator]

HomePod mini

Posted on Feb 21, 2024 09:14 PM

Top-ranking reply

RichBW

Level 1

38 points

Posted on Jul 23, 2024 11:17 AM

Update: I contacted Apple support. They were very receptive to my issue and replaced the HomePod Mini. I am happy to be proof that Apple stands by its products and offers great customer service. (I do not work for the company!!)

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79 replies

Oct 31, 2024 01:34 AM in response to Serena_yu1

Have the same since last Friday after the OS18 update on Apple TV 4K and the two HomePods in stereo pair. Very strange and annoying since the apple stops playing the movie or tv content and starts playing random music. Not one song but on and off it is playing a part of a different song. Or the HomePod is telling me that it will start playing music I like. Not very happy to open the HomePods to remove the touchscreen since they are still in warranty. The last update to 18.1 does not fix the issue at all. Driving me nuts!

Oct 31, 2024 11:51 AM in response to johnenmark_rotterdam

Call Apple customer support, and let them know your problem, and let them know there are more people with the same problem with the HomePod… don’t open the speaker, if you have still a warranty… Apple should replace the speaker for another one!!!!

Nov 28, 2024 10:17 PM in response to Serena_yu1

I too have the same issue, my mini HomePod randomly starts playing crackling fireplace sounds. I do not have the Home App installed so I cannot go change any settings. How do I stop the homepod from starting these sounds randomly. My HomePod is less than a month old.PLEASE HELP ME IT DISTURBED MY SLEEP ALMOST EVERYNIGHT.

sflsgd

Level 1

8 points

Dec 3, 2024 11:18 AM in response to Serena_yu1

I saw this thread as one of mine started randomly as well - i turned off “Siri” but not “hey siri” & it worked

FYI - I have 3 (1 x mini)

all on the latest software

I turned this off through the home app

Steve

Jan 21, 2025 01:41 PM in response to Serena_yu1

Due to the problem discussed in this forum, I contacted Apple service, after a call of more than 20 min, the recommendation is to take the homepod to the service center.

The problem appeared a little more than a month ago ......

For the moment I made the adjustments in Siri mentioned by some of you and I will disconnect it so that it does not wake us up in the middle of the night.

Feb 8, 2025 01:56 PM in response to Serena_yu1

I followed the recommended setting, unfortunately it still has the problem of starting at any time. Until Apple solves the software problem, the solution is to use it and turn it off when finished. Why do I say it is an Apple problem, because the failure starts after an update…

.wallaby

Level 1

8 points

Feb 22, 2025 06:41 AM in response to Serena_yu1

Same exact issue here. It’s only one of my home pod minis, unfortunately the one right next to my bed. It used to work just fine, so I suspect the latest update screwed it up. I also tried restarting and resetting, to no avail.

CamtyCai

Level 1

8 points

Feb 24, 2025 04:07 PM in response to RichBW

If it's under warranty, yes, they do exchange a new one for you. However, my HomePod Gen2 just out of warranty for 1 month. For this so common defect, they refused to change for me. There is also no repair option. The only option is to buy a new one with S$400. It's ridiculous.

May 1, 2025 01:41 AM in response to Serena_yu1

Mine's doing this as well. Randomly, it just plays music, last night it was 3am at full volume. Then again this morning at 9am. No devices were on, iphone off, watch flat, ipad off. Apple TV was on but I never use the music app on TV. Reset to factory, no improvement. Its a really Bad Apple as Brina would say.

May 21, 2025 12:15 PM in response to JeffSims1

JeffSims1 wrote:

Once was enough. Nobody wants or needs to scroll past your copy/pasted non-working answer 25 times bud.

Sometimes when people are new here, they don't understand that every post is seen by everyone in the thread so they reply to each person. It's certainly fine to politely point that out. But I'm not sure pointing it out now, nine months later, is going to have much effect.

Serena_yu1 Author

Level 1

64 points

Mar 1, 2024 06:42 AM in response to timothylance

I am mad about the Homepod.

I have reset the homepod, I have only myself and husband in the home group, and allowed "only people sharing this home". We have no pets. We have no other people on our LAN/wifi or in our house.

Last Thursday during working hours, when I was the only living thing at home, and was in a complete silence. The homepod suddenly said "OK, start to play radio."

Last Saturday at 2am, we were both sleeping and Homepod started playing music at a loud volume.

Since then I had unplugged it to make sure we could sleep.

This morning I plugged it in and reset the Homepod again. At 1:35 am when no one was active the Homepod replied "OK play music from your library" and started playing.

I pushed on its top trying to stop it, but it kept resuming the music in a few seconds each time I pushed to stop it.

I said "Siri stop playing", and it complained "There's nothing to stop", yet resumed the music.

All this nonsense had to be termininated by unplugging it from the power.

I am mad about it. What a nuisance? Why is this thing so obsessed in playing music at midnight?

allurenl

Level 1

14 points

Mar 4, 2024 08:00 AM in response to Serena_yu1

Sad and annoying as it is, the story created a smile on my face anyway. It is just unbelievable. I have similar issues, hence the query on this platform. The way you described it made it sound hilarious, no offense meant.

Serena_yu1 Author

Level 1

64 points

Apr 20, 2024 05:44 PM in response to Catdokki

I configured "touch duration" into 2 sec in the accessibility settings and the pod goes mad much less.

When there's white noise around, like a fan or kettle running, or a laptop running at full power, it may still get triggered from time to time. I believe there's some flaw in Apple's algorithm so it finds an illusion of people speaking from white noise. But it's not as bad now since it no longer reports false touches.

Jun 26, 2024 01:49 AM in response to Serena_yu1

I am having the same issue. Apple customer support told me it’s a software issue. The other problem I am having it raises volume up to full on its own. This is very frustrating. I have all apple products iPad iPhone applets mini Mac and home pod mini. I liked it because they all work together.until now.

Jul 10, 2024 05:27 AM in response to RichBW

Started at 5am, on both minis. Who doesn't love waking up to blasting radio by Siri...

resetting didnt work. it's still doing it on/off, now randomly playing imusic or keeps asking "hi what can i do for you? blah blah blah blah..." Super annoyed. Any suggestions beyond resetting would be appreciated.

[Edited by Moderator]

How can I stop HomePod mini from playing music automatically?