whatsapp cannot working with wifi

ever since i upgraded my ios to 17.13.1 there is one problem occurred. everytime i used my wifi and open the WhatsApp. it says it didn’t connect to the internet” but if i used my own cellular data then it works. it only occur when i open Whatsapp and any other app completely works for fine with wifi. i tried to reset my network settings, airplane mode on and off, turn background app refresh, and even reinstalled my whatsapp and still it can’t connect to the the internet with wifi. but works completely fine when i used my cellular data.

iPhone 12, iOS 17

Posted on Feb 14, 2024 06:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2024 08:56 AM

nalom240 wrote:

ever since i upgraded my ios to 17.13.1 there is one problem occurred. everytime i used my wifi and open the WhatsApp. it says it didn’t connect to the internet” but if i used my own cellular data then it works. it only occur when i open Whatsapp and any other app completely works for fine with wifi. i tried to reset my network settings, airplane mode on and off, turn background app refresh, and even reinstalled my whatsapp and still it can’t connect to the the internet with wifi. but works completely fine when i used my cellular data.

https://www.whatsapp.com/contact

1 reply
Question marked as Top-ranking reply

Feb 14, 2024 08:56 AM in response to nalom240

nalom240 wrote:

ever since i upgraded my ios to 17.13.1 there is one problem occurred. everytime i used my wifi and open the WhatsApp. it says it didn’t connect to the internet” but if i used my own cellular data then it works. it only occur when i open Whatsapp and any other app completely works for fine with wifi. i tried to reset my network settings, airplane mode on and off, turn background app refresh, and even reinstalled my whatsapp and still it can’t connect to the the internet with wifi. but works completely fine when i used my cellular data.

https://www.whatsapp.com/contact

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

whatsapp cannot working with wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.