I can record a video but it doesn’t save

I’ll press the record button and it starts recording but when I stop it, it glitches and doesn’t save into the photos app. I noticed when trying to record with other apps it did the same thing. I tried to clear up storage (deleted a couple apps and 200 photos and videos). I also tried to restart my phone and it worked for a minute but isn’t working now. (I have an iPhone 13 Pro, IOS 17.1.2)

Posted on Jan 7, 2024 03:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2024 05:14 AM

A more drastic measure could be backing up your iPhone and performing a factory reset. However, before doing this, make sure you have a recent backup so you don't lose any important data. You can back up your iPhone through iCloud or iTunes/Finder on a computer.

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can record a video but it doesn’t save

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.