Sync issues Mac to iPhone Music

MacBook Air M1, OS 14.2.1. iPhone 12 iOS 17.2.1.


I cannot sync my Music library from my Mac to my iPhone. It backs up OK but then says "preparing to sync" this goes on for hours, even if I only select one song to sync.


I have tried to sync the same songs from my Win10 PC using iTunes, same result.


I have used 2 different cables to connect and tried different ports on my Mac, same result.


I have deleted all the existing songs from the iPhone and tried again (and again etc), same result.


I have reset the iPhone to factory defaults, same result.


I do not have an Apple Music subscription, and only the basic 5GB iCloud storage so can't transfer that way.


Help? Rob.

iPhone 12

Posted on Jan 1, 2024 08:15 AM

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Sync issues Mac to iPhone Music

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