I didn’t receive my App Store refund
I tried to refund my money for an in game purchase that I never received and when I did the next day it had said I was refunded but I didn’t see my refund?
[Re-Titled by Moderator]
iPhone 14, iOS 16
Hello, welcome to Apple Support Community.
Do note that refunds can take time to be processed. Refunds are made to the payment method used to purchase the item. To check the payment method, go to https://reportaproblem.apple.com and check the receipt of the purchase.
Depending on the payment method, it can take shorter or longer to process the refund:
- Store credit/Apple Account balance: up to 48 hours to appear in your balance
- Mobile phone billing: up to 60 days for the statement to show the refund, this can change depending on your carrier; contact your carrier for more help
- Credit/debit cards, Apple Pay, Apple Cash, Apple Card, and all other payment methods: up to 30 days to show on your card statement; if it doesn't appear after 30 days, contact your financial institution
Hope this helps!