what to do when it says loading cloud music library for days

I'm trying to sync my Apple Music. I have a subscription and both my phone and Macbook Pro are logged into the same account. I added music four days ago and my MacBook Pro still says "Loading Cloud Music Library." My music is not on my Apple Music app on my phone. They aren't syncing because the music is still loading in the cloud. How long does this take? I've had it loading for four days now. I checked the cloud status and it says "waiting." I've also gone into Library > Update Cloud Library and still no movement. What can I do?