“position iphone camera” message persisting

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Level 1

7 points

“position iphone camera” message persisting

I am constantly interrupted when I come near my Apple TV with this message. It’s driving me bonkers. Make it stop? Please?

iPhone 6s, iOS 10

Posted on Dec 9, 2023 12:56 PM

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Answer 1

Top-ranking reply

jabeatti Author

Level 1

7 points

Dec 13, 2023 03:25 PM in response to sberman

Yes, I have tried many times to do this. It won’t complete the connection, I get stuck waiting for it to connect (have left it up to 30 mins, no luck). Also tried restarting the phone and the Apple TV, nothing.

it’s really weird that I can’t abort the process.

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Answer 2

sberman

Level 10

271,480 points

Dec 9, 2023 01:20 PM in response to jabeatti

Have you tried following the directions and indeed placed your iPhone near the TV in landscape orientation with the rear camera facing you?

Apparently you tried to set up FaceTime on your Apple TV and therefore triggered this request.

Use FaceTime on Apple TV 4K (2nd generation or later) - Apple Support

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Answer 3

sberman

Level 10

271,480 points

Dec 13, 2023 03:38 PM in response to jabeatti

jabeatti wrote:

it’s really weird that I can’t abort the process.

Your initial post’s screenshot appears to offer you two options: skip this step or disconnect.

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Answer 4

Mar 1, 2024 06:58 PM in response to jabeatti

I’m getting the same

pop up on my wife’s phone. It not on mine tho. I tried deleting the FT app on her phone. Can’t seem to delete it on Apple TV.

I just want to make it stop

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“position iphone camera” message persisting

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