My Homepod (1st gen) no longer responds

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Level 1

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My Homepod (1st gen) no longer responds

Homepod no longer responds: no sound, no light, no Siri. It does not appear in Home. I've unplugged for 10 seconds, but on plugging in again, no light or sound. It has been used in a stereo pair, but at this point, only the other one shows up in the Home app (icon is a single Homepod). I assume it needs a reset, but I can't get one started.

HomePod

Posted on Dec 7, 2023 08:10 AM

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Answer 1

turingtest2

Level 10

277,717 points

Dec 7, 2023 11:58 AM in response to milou2

If it doesn't light up at all after powering up then it is probably dead. You can try these steps from that support article again, but I'm not hopeful.

Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
Wait 10 seconds, then touch and hold your finger to the top of HomePod.
The white spinning light will turn red. Keep your finger down.
Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.

After you reset HomePod, you can set up HomePod again.

tt2

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My Homepod (1st gen) no longer responds

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