My iPhone shows my husband's name instead of mine

Question

My iPhone shows my husband's name instead of mine

I purchased an iPhone 15 on the 26th Nov, 23 and under settings instead of showing my name it is showing my husbands name. He has an iPhone 15 too. Can you help me solve this problem? Also what can be the possible reason for the same? I have gone to general and manually changed the details, however the iphone name remains. Attaching an image for reference. Where is says "Raheel's iphone" it should have my name instead.

[Edited by Moderator]

iPhone 15, iOS 17

Posted on Nov 30, 2023 08:10 PM

Reply

Answer 1

TheLittles

Level 10

201,503 points

Nov 30, 2023 08:21 PM in response to apple15promax

apple15promax Said:

"iphone name change: I purchased an iPhone 15 on the 26th Nov, 23 and under settings instead of showing my name it is showing my husbands name. He has an iPhone 15 too. Can you help me solve this problem? Also what can be the possible reason for the same? I have gone to general and manually changed the details, however the iphone name remains. Attaching an image for reference. Where is says "Raheel's iphone" it should have my name instead."

-------

Enable Family Sharing:

Do you share the same Apple ID. If so, you should always have your own. You can share it amongst others using Family Sharing: Set up Family Sharing on iPhone - Apple Support

Creating an Apple ID: How to Create a new Apple ID - Apple Support

Important:

Leave personal information OFF of Public forums. These forums are out there for virtually anyone to view. So, I have asked the Host to remove your reply's images, as it has this info: (i.e. names and eMail addresses). Once someone sees this information, they'll know to whom this device pertains, and have your information.

Reply

Answer 2

TheLittles

Level 10

201,503 points

Nov 30, 2023 08:51 PM in response to apple15promax

apple15promax Said:

"Thank you for your reply and removing the image.: No we do not share the same Apple ID. We have different ID's. What else could be the problem?"

-------

You are welcome.

Troubleshooting Unexpected iPhone Name Change:

A. Is this a Company-Owned iPhone?

If this is not YOUR iPhone, but rather is owned by someone else, then they may have configured it.

B. View your Apple ID Credentials: https://appleid.apple.com/

You may have changed the Apple ID's name, and don't recall doing so. So, what do you see when being your credentials?

C. Husband Logging In:

It seems he may have logged into it. So, going in to Settings, what name and eMail to do see on the top of the screen (yours, or your husbands)?

D. Was the Reset, Before you Logged Into this?:

When resetting a iPhone that the seller never logged out of iCloud on it, then you will see that person's name and eMail at the top of Settings. So, when selling, or handing over an iPhone that is logged in, then perform as inserted here, including the iCloud logout: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support

Reply