"Locked to owner" on second-hand iPad

I purchased apple I pad second hand and trying to contact the owner but not succesful



[Re-Titled by Moderator]

iPad (10th generation)

Posted on Nov 29, 2023 08:14 AM

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1 reply

Nov 29, 2023 12:40 PM in response to tanveer247

If you see a "Locked To Owner" message, or one referring to iCloud locked:


Take it back to the person from whom you received it. Get them to do the things in this support article or ask for a refund --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support There is no way of discovering the owner of a device unless they left a message to display on the device when it is turned on. For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, read this support article --> How to request access to a deceased family member's Apple account - Apple Support


Unless you have the account information that set the lock, the original receipt from Apple, or can demonstrate legal inheritance from a deceased owner, you cannot remove the lock; recycle the device. Read this article about how to remove Activation Lock --> How to remove Activation Lock - Apple Support


From the very bottom of Apple Trade In - Apple :

"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."


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"Locked to owner" on second-hand iPad

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