The document could not be opened. An unknown error occurred (-12842)

It is a video file, in .mp4 format. It will play in the finder preview window, but a double-click results in the error. I have rebooted (twice), and the file just won't open.


It will open in VLC.


This is a brand new issue - as in NO files with ".mp4" will open. They were all working this morning. No software has been installed or updated (that I am aware of). Alas - something has changed, and I have no idea what.

MacBook Pro 15″, macOS 12.3

Posted on Nov 24, 2023 12:46 PM

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Posted on Nov 27, 2023 05:04 PM

Thanks for the unhelpful reply.


A deep internet search is always my first look.


VLC opens them, but doesn't play the file all the way through - it just bails out after the first few seconds. It is definitely something awry in MacOS.

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The document could not be opened. An unknown error occurred (-12842)

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