Iphone unavailable

Iphone 13 pro max says unavailable. It will not accept my screen passcode that I know it is correct. I do not want to reset it. Any help?

iPhone 13 Pro Max, iOS 16

Posted on Nov 21, 2023 02:57 AM

Reply
1 reply

Nov 21, 2023 04:23 AM in response to alaar

The only way to unlock your iPhone is follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

 

Temporarily use your old passcode when you forget your new passcode on iPhone or iPad

Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support

  • In iOS 17, iPadOS 17, and later, Passcode Reset helps you maintain access to your phone if you forget your new passcode.

 

Or see:


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.