iPhone 13 Pro won't connect to an extension number when calling a business.

After ios 17.1.1 update, when I phone a business and press a number for an extension, I get a recording that says something along the lines of "that extension is not valid." It does not matter what business I call, I can't press a number (such as press 1 for scheduling, 2 for insurance, 3 for parts, or 0 for the office staff) and get through on ANY extension. (NOTE: we're old school and still have a landline. On that phone, I can dial the same business, press any extension and get through. So each company's phone system is working. My iPhone is NOT.) HELP!

iPhone 13 Pro

Posted on Nov 20, 2023 02:01 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2023 01:39 AM

Please wait patiently for the entire Interactive Voice Response (IVR) menu to be spoken to you before tapping a desired number. This precaution is implemented to ensure that you have a comprehensive understanding of all the available options before making a selection. The IVR system temporarily blocks keypad access until the menu has been completely read out to prevent any premature or uninformed choices.


By providing a complete verbal description of the menu options, the IVR system aims to assist you in making an informed decision that aligns with your needs. This approach allows you to assess all the available choices and consider any relevant information or instructions provided during the menu prompts. Consequently, you can make a more accurate selection that suits your specific requirements.


Waiting for the IVR menu to be fully spoken before tapping a desired number enables you to gather all the necessary information and options. It ensures that you have a comprehensive overview of the available services, products, or actioPlease wait patiently for the entire Interactive Voice Response (IVR) menu to be spoken to you before tapping a desired number. This precaution is implemented to ensure that you have a comprehensive understanding of all the available options before making a selection. The IVR system temporarily blocks keypad access until the menu has been completely read out to prevent any premature or uninformed choices.


By providing a complete verbal description of the menu options, the IVR system aims to assist you in making an informed decision that aligns with your needs. This approach allows you to assess all the available choices and consider any relevant information or instructions provided during the menu prompts. Consequently, you can make a more accurate selection that suits your specific requirements.


Waiting for the IVR menu to be fully spoken before tapping a desired number enables you to gather all the necessary information and options. It ensures that you have a comprehensive overview of the available services, products, or actions that the IVR system can provide. This patient approach helps prevent any misunderstandings, incorrect choices, or potential errors that may arise from hasty decision-making.


So, when interacting with an IVR system, it is advisable to listen attentively to the entire menu before tapping a desired number. Take the time to familiarize yourself with all the available options, allowing the IVR system to guide you through the selection process. By doing so, you can make a more informed choice that aligns with your needs and expectations.ns that the IVR system can provide. This patient approach helps prevent any misunderstandings, incorrect choices, or potential errors that may arise from hasty decision-making.


So, when interacting with an IVR system, it is advisable to listen attentively to the entire menu before tapping a desired number. Take the time to familiarize yourself with all the available options, allowing the IVR system to guide you through the selection process. By doing so, you can make a more informed choice that aligns with your needs and expectations.


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2 replies
Question marked as Top-ranking reply

Nov 21, 2023 01:39 AM in response to OCPDCA

Please wait patiently for the entire Interactive Voice Response (IVR) menu to be spoken to you before tapping a desired number. This precaution is implemented to ensure that you have a comprehensive understanding of all the available options before making a selection. The IVR system temporarily blocks keypad access until the menu has been completely read out to prevent any premature or uninformed choices.


By providing a complete verbal description of the menu options, the IVR system aims to assist you in making an informed decision that aligns with your needs. This approach allows you to assess all the available choices and consider any relevant information or instructions provided during the menu prompts. Consequently, you can make a more accurate selection that suits your specific requirements.


Waiting for the IVR menu to be fully spoken before tapping a desired number enables you to gather all the necessary information and options. It ensures that you have a comprehensive overview of the available services, products, or actioPlease wait patiently for the entire Interactive Voice Response (IVR) menu to be spoken to you before tapping a desired number. This precaution is implemented to ensure that you have a comprehensive understanding of all the available options before making a selection. The IVR system temporarily blocks keypad access until the menu has been completely read out to prevent any premature or uninformed choices.


By providing a complete verbal description of the menu options, the IVR system aims to assist you in making an informed decision that aligns with your needs. This approach allows you to assess all the available choices and consider any relevant information or instructions provided during the menu prompts. Consequently, you can make a more accurate selection that suits your specific requirements.


Waiting for the IVR menu to be fully spoken before tapping a desired number enables you to gather all the necessary information and options. It ensures that you have a comprehensive overview of the available services, products, or actions that the IVR system can provide. This patient approach helps prevent any misunderstandings, incorrect choices, or potential errors that may arise from hasty decision-making.


So, when interacting with an IVR system, it is advisable to listen attentively to the entire menu before tapping a desired number. Take the time to familiarize yourself with all the available options, allowing the IVR system to guide you through the selection process. By doing so, you can make a more informed choice that aligns with your needs and expectations.ns that the IVR system can provide. This patient approach helps prevent any misunderstandings, incorrect choices, or potential errors that may arise from hasty decision-making.


So, when interacting with an IVR system, it is advisable to listen attentively to the entire menu before tapping a desired number. Take the time to familiarize yourself with all the available options, allowing the IVR system to guide you through the selection process. By doing so, you can make a more informed choice that aligns with your needs and expectations.


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iPhone 13 Pro won't connect to an extension number when calling a business.

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