Some photos transferred to new iPhone 15, but photos from Aug 2022 until last week are gone, and not visible in iCloud (or recently deleted) on my computer either. Help!!

Backed up old 12 Pro phone, said it was successful. The old phone was operating on 16 not 17, so the transfer was made through iCloud, not directly phone to phone.


Posted on Nov 19, 2023 05:21 PM

Reply
2 replies

Nov 19, 2023 11:50 PM in response to butter34

What kind of backup did you make of your iPhone?

The iCloud backup of an iPhone does not include the photos that are in iCloud, so it'd does not give any added security for our photos. So you must not delete any photos from iCloud on any of your devices while the device is still syncing with iCloud Photos, because you have no backup of the iCloud Photos and any photo you delete from your old iPhone will be deleted from iCloud and your new iPhone as well. We need to make regular backups of our iCloud Photos on a computer to keep them safe, or have to be very, very careful, when deleting redundant photos, for it is very easy to delete accidentally more photos than we want to delete. On the tiny iPhone display we cannot see all selected photos.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some photos transferred to new iPhone 15, but photos from Aug 2022 until last week are gone, and not visible in iCloud (or recently deleted) on my computer either. Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.