Face ID is not working on my iPhone 11 Pro Max

My face ID camera is not working


[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Nov 19, 2023 10:45 AM

Reply
3 replies

Jun 24, 2024 12:05 AM in response to nicolle56

nicolle56 Said:

"Face id: My face ID camera is not working"

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Troubleshooting a Black Camera App:

A. First, Go Here: If the Camera or Flash on your iPhone, iPad, or iPod touch isn't Working - Apple Support


B. Uncover the Camera:

Is there anything covering the camera? If so, remove it.


C. Any Ungenuine Camera Message?:

Did you recently get the camera replaced? If so, contact the person(s) who performed the replacement, and have them place a genuine camera in there. See Here: About Genuine iPhone Cameras - Apple Support.  They should have known better.

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Face ID is not working on my iPhone 11 Pro Max

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