Face ID is not working on my iPhone 11 Pro Max

nicolle56 Said:

"Face id: My face ID camera is not working"

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Troubleshooting a Black Camera App:

A. First, Go Here: If the Camera or Flash on your iPhone, iPad, or iPod touch isn't Working - Apple Support

B. Uncover the Camera:

Is there anything covering the camera? If so, remove it.

C. Any Ungenuine Camera Message?:

Did you recently get the camera replaced? If so, contact the person(s) who performed the replacement, and have them place a genuine camera in there. See Here: About Genuine iPhone Cameras - Apple Support.  They should have known better.

Read through through this article:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Of Face ID is still not working update your phone, settings > search “update” > click on software update, it will load for around 10 seconds then you can update to newest version. (you should anyway)

,zzane

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