Why did Software Update stop working?
Software Update shows 1 update waiting. When I open it though, it just hangs up at "checking for updates" - goes no further. The "wheel" just keeps spinning.
Mac Mini 2000
Big Sur 11.7.10
Mac mini, macOS 11.7
Software Update shows 1 update waiting. When I open it though, it just hangs up at "checking for updates" - goes no further. The "wheel" just keeps spinning.
Mac Mini 2000
Big Sur 11.7.10
Mac mini, macOS 11.7
What year model is your Mac mini?
see > Identify your Mac mini model - Apple Support
If the normal update process does not work, as per > Update macOS on Mac - Apple Support
Try updating in Safe Mode, as per > If an error occurred while updating or installing macOS - Apple Support
kenfromrockaway Said:
"Why did Software Update stop working?: Software Update shows 1 update waiting. When I open it though, it just hangs up at 'checking for updates' - goes no further. The 'wheel"'just keeps spinning. Mac Mini 2000 Big Sur 11.7.10"
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Troubleshooting Stalled Mac Update:
Connect Using Ethernet:
Keep this plugged in charging. Then, connect it to your router using Ethernet. This is the adapter to get: The Belkin USB-C to Gigabit Ethernet Adapter - Apple
Have you installed any third-party AV-ware, Cleaning-ware or a VPN?
If so, they can block the Mac's normal operation and need to be uninstalled as per the developers directions.
Model: Mac mini (M1, 2020)
OS: Big Sur 11.7.10
Tried the Safe Mode - nothing happened. Just stayed as a black screen, never finished opening.
That did it! Thanks.
You're welcome.
To help other readers with the same issue, what was it that blocking your iMac from updating?
Why did Software Update stop working?