Mac can't locate external CD drive

Just upgraded my Mac to Sonoma 14.1.1. Computer was new July 2023. I want to upload some more CDs and the Mac doesn't recognize the CD drive. It is an LG Model GP65NB60. When connected to Mac it is on, can hear disk spinning, but can't access drive. Please help. Thanks.

Mac Pro (2023)

Posted on Nov 18, 2023 2:36 PM

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Posted on Dec 13, 2024 12:23 PM

This made all the difference on my 2023 M2 Pro MacBook Pro, currently running macOS Sequoia 15.2.


System Settings > Privacy & Security > Allow accessories to connect > Always (other options available)


If I recall correctly, it is the Apple silicon chip that requires this.

58 replies

Jan 13, 2024 12:03 PM in response to 64LONG

I've got the same problem. Trying to load Turbotax onto my MacBook Air using an apple cd reader connected through an Anker hub. The computer was bought in December 2022 and I ran turbotax successfully in 2023 for my 2022 taxes. My system is now updated to Sonoma 14.2.1 and the cd drive doesn't show up on the desktop and I can't even insert the disc. It all worked last year. What is going on?

Aug 26, 2024 11:46 AM in response to MelzyTwist

Blue-ray requires a third-party app for playback, and a third-party player, and you’ll need to check with the playback app developer. See what devices and configurations they support.


Some history here, as Steve Jobs was once quoted: "Blu-ray is a bag of hurt. I don’t mean from the consumer point of view. It’s great to watch movies, but the licensing is so complex. We’re waiting until things settle down, and waiting until Blu-ray takes off before we burden our customers with the cost of licensing."


By the time Blu-ray settled down (and I’m not sure the licensing ever did), there were better alternatives.


Having spent too much time designing and writing and supporting optical media playback apps, optical devices are far less compatible than any of us might prefer, too. Too many are just buggy too, including devices from well-known vendors.

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Mac can't locate external CD drive

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