alexa voice on amazon app will not work on my iphone 15 promax

This worked for me!! Thanks! (Deleted the app and data, restarted my phone, and then reinstalled the app. It will go thru the process of asking permission to use location/microphone/etc.)

Did you check in the Alexa app, Settings>Alexa app Settings>enable Alexa Hands free?

In Amazon app did you enable the microphone in Privacy&Security>Microphone>toggle on Amazon

Try to delete the Amazon app, force restart the iPhone and re download the Amazon app

Force restart iPhone – Apple Support

I have an iPhone 15 pro and it’s working perfectly. Did you update to IOS 17.1.1 and did you update all your other apps in the App Store?

It could be that in the next update for Amazon app, or if you reset the iPhone for other reasons, the app's getting sorted. Resetting your iPhone as a new iPhone usually solve these problems but for many it's demanding so I'm not suggesting it for one app. You can also contact Amazon to see if they are aware of this problem for iPhones 15 pro max users and IOS 17.1.1

Qtmnms wrote:

Alexa voice on amazon app will not work on my new iphone 15 promax, which used to work on my iPhone 12 promax.

I am able to search for products using voice recognition in the Amazon app. However, you can't do things like play music. For that, you need the Alexa app.

I use it to thank my driver but noticed that it just went straight to search when I asked Alexa to thank my driver.

I have no idea what sort of driver you're getting from Amazon.

Ah, the delivery driver. I've never used that feature so I can't comment.