Downloading from iPhone etsy
Says order delivered and shows on iPhone in purchases but not in Etsy on laptop. Try to download it but nothing. I hit the cloud with arrow nothing. Need to download.
iPhone XR, iOS 16
It seems you're having trouble downloading a digital purchase from Etsy on your iPhone. Since the order shows as delivered and you can see it in your purchases on the iPhone app, it's likely that the file is available for download.
However, there may be an issue with the Etsy app on your iPhone preventing you from accessing the download link.
Here's a step-by-step guide on how to download your digital purchase from Etsy using your iPhone's web browser:
- Open Safari or your preferred web browser on your iPhone.
- Go to etsy.com and sign in to your Etsy account.
- Tap on your profile icon in the top right corner and select "Purchases and Reviews" from the drop-down menu.
- Find the digital item you want to download and tap on the "Download Files" button.
- The file should start downloading automatically. If it doesn't, try tapping on the download link again.
- Once the download is complete, you can find the file in the "Downloads" folder on your iPhone.
If you're still having trouble downloading the file, you can contact Etsy customer support for further assistance.