iPhone 15 Pro Max - Airdrop

Sblau Said:

"iPhone 15 Pro Max - Airdrop: Could not airdrop photos from iPhone 15 Pro Max to MacBook Pro 13"

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Troubleshooting AirDrop:

Some sites to refer to:

• Start Here: Use AirDrop to Share Photos from Photos on Mac - Apple Support

• Use AirDrop to Transfer Pages Documents - Apple Support

• How to Use AirDrop on your iPhone or iPad - Apple Support

• If your Mac can’t Connect to Another Computer - Apple Support

• How to Use AirDrop on your iPhone, iPad, or iPod touch - Apple Support

• Use AirDrop on iPhone to Send Items to Nearby Devices - Apple Support

• Transfer Files Wirelessly Between your iPhone and Computer with eMail, Messages, or AirDrop - Apple Support

Sblau Said:

"iPhone 15 Pro Max - Airdrop: Could not airdrop photos from iPhone 15 Pro Max to MacBook Pro 13 […]I received a failure message read as there was an error preparing to share”

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Screenshot of the Message:

Please provide a screenshot of this message. IMPORTANT: Blank-out personal information(ie names and time) by covering it with red-colored rectangles and such through use of the Photos app.

• Mac: Take a Screenshot on your Mac - Apple Support

• iPhone: Take a Screenshot on iPhone - Apple Support

Sblau Said:

"iPhone 15 Pro Max - Airdrop: Could not airdrop photos from iPhone 15 Pro Max to MacBook Pro 13 […]I received a failure message read as there was an error preparing to share”

———-

Thank you for the screenshot.

Troubleshooting AirDrop Issue:

Three things to try from here…

1. Start with updating both devices to the latest-compatible Operating System:

• iPhone: Update your iPhone, iPad, or iPod touch - Apple Support
• Mac: Update macOS on Mac - Apple Support

2. Restart your iPhone:

Go Here: Restart your iPhone - Apple Support

If no success…

3. Single-Out this User:

Create a new Administrator user, and then try this once more. If you don’t get this error, then it is an issue with the user itself. If you still get this error, then it is an issue within the entire macOS, itself.

Then…

4. Contact Apple Support:

Give Apple Support a call. Show them this thread, along with your entire screen, so they can see this firsthand, from YOUR perspective. Report back what they say.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)